Tier 1
After-hours & Urgent Care: 1-404-365-0966
Medical Advice/Appointments: 1-404-365-0966
Customer Service: 1-855-364-3184 (TTY 711)
To locate MedImpact Pharmacies call 1-800-788-2949
To submit a pharmacy claim for reimbursement complete this form and mail to:
MedImpact Healthcare Systems, Inc.
P.O. Box 509098
San Diego, CA 92150-9098
Tier 2
For precertification call Quality Resource Management at 1-800-221-2412.
To submit a medical claim for reimbursement, complete this form and mail to:
Kaiser Permanente Claims Administration
P.O. Box 370010, Denver, CO 80237-9998