PLEASE NOTE: If you have been affected by a state of emergency in your geographic area, please click on this Kaiser Permanente’s Disaster Planning Policy link for more information on how to access care during a state of emergency, and this Member Services page for phone number contacts if you have any additional questions.
Our products offer the most flexibility on how you receive care.
Depending on your insurance plan, you can also select a contracted physician or see any licensed provider. You can switch between provider network options at any time to suit your needs. Choose an insurance plan below to explore more details about your coverage, including provider options and guidance on how to get the most out of your insurance plan.
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Provider Options by Location:
In Kaiser Permanente States: The PHCS Network for KPIC provides access to care in the Kaiser Permanente states of CA, CO, GA, HI, MD, OR, VA, WA, and DC. In Non-Kaiser Permanente States: The Cigna Healthcare PPO Network* only provides access to care in non-Kaiser Permanente states.
*Disclaimer: The Cigna Healthcare PPO Network refers to providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration.
For members who have a Point of Service or PPO plan – For Information about Kaiser Permanente Insurance Company’s (KPIC’s) Network Adequacy Policy, please review our Frequently Asked Questions Document.
Kaiser Permanente Plus™
KP Plus plans provide members with broad coverage within Kaiser Permanente's care system, plus 10 provider outpatient medical services per year with any other licensed provider they choose (with certain exclusions). See Plan InformationPoint-of-Service (POS)
Our Point-of-Service (POS) plan provides members with access to Kaiser Permanente Plan Providers, participating providers, or non-participating providers in their community. See Plan InformationPPO
Our PPO plan provides members with access to participating providers or non-participating providers in their community. See Plan InformationOut-of-Area Indemnity (OOA)
Our Out-of-Area Indemnity (OOA) plan provides members with access to any licensed provider. See Plan InformationYour plan's name can be found on the front of your member ID card.
